Onboard Express

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Your partner in onboarding success

Onboarding software purpose-built for complex industries.

While traditional onboarding solutions struggle with volume and complexity, our platform excels at it. 

Purpose-built to handle the complexities of high-volume recruitment, Onboard Express streamlines workflows, automates repetitive tasks, and integrates effortlessly within your current systems. 
 
With real-time visibility and precision at every step, we deliver an onboarding experience that’s not just efficient, but scalable.
 
01
Create Efficiencies

Powerful employment contract construction and reviews, ensuring you secure first choice candidates quickly.

02
Reduce Compliance Risks

Ensures contract forms and policies are approved securely online before day one.

03
Day One Readiness

Automatically informs multiple departments in preparation for day one readiness.

Automate repetitive tasks - Advanced automation

Onboarding has never been easier.

Ditch the clunky processes – our onboarding software is built for industries where efficiency is non-negotiable.

From small teams to high-volume recruitment, our automation saves hours, cuts admin, and ensures every new hire starts strong.

We’re all about automating your repetitive tasks – so you can focus on what really matters: your people.

Don't let your fear of new software or systems hold you back. We're here every step of the way to make sure YOU succeed. Raise the bar and make onboarding a key driver of success, not a profit killer.

Excellence in Onboarding

Best Tech Stack Winners - ITAs 2024

Celebrating Infinite Aged Care’s Award-Winning Onboarding!

By partnering with Onboard Express, Infinite Aged Care slashed onboarding time from 7-10 days to just 45 minutes earning the “Best Tech Stack” award at the 2024 ITAs, beating giants like Deloitte, and Optus.

“This digitisation has been a game changer for compliance and candidate experience” says Katie Le Page, Chief Talent Officer. 

“Winning this award has put aged care on the map!”

Continuous Innovation

We're specialists, not generalists: delivering unmatched capabilities.

We don’t try to be everything in HR – we excel at one thing: Onboarding. By maintaining this laser focus, we deliver the most advanced tools, unmatched capabilities and features to streamline your onboarding process.

about us
ONBOARDING SUCCESS WITH UNITINGCARE
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After implementing Onboard Express, we have reduced the total elapsed time to onboard a new employee through to the payroll, from 2 weeks to 2 days.

RYAN RAY General Manager Culture and Capability – UnitingCare Qld

A single unified experience

Integrate with tools you already use!

Connect effortlessly with the tools you rely on. With open API and no coding required, you can connect your favourite tools in just a few clicks.  

Our seamless integrations elevate productivity, streamline workflows, and deliver a superior onboarding experience – designed to fit your needs perfectly.

We're a company passionate about client success, boasting a 95% retention rate.​

Onboard Express

Frequently Asked Questions

How do you onboard an employee?

Onboarding new employees is a structured process that ensures they have the skills and knowledge to begin their role. Start with essential administrative tasks once employment terms have been agreed, like contract completion and compliance checks. Proceed with technology and workspace setup, including any necessary security measures. Integrate new hires into the team by providing a dedicated welcome pack explaining company policies, dress codes, and start date confirmation, with friendly introductions from managers.

Every organisation has unique onboarding needs, depending on the number of new hires and compliance and training requirements. At Onboard Express, our cloud-based onboarding tools are tailored to you, with personalised candidate portals and comprehensive dashboards for HR managers. Easily create highly configurable letters of offer customised to each candidate, smart eForms, fast internal reviews, digital signatures, and more.

What is cloud-based onboarding?

Cloud-based onboarding involves welcoming new employees into your organisation using digital tools, supported by an online cloud server. No additional software or hardware installation is needed! From digital contacts to secure, online approvals, these tools automate and streamline time-consuming manual tasks. Enjoy a fast, thorough onboarding process that helps you maintain compliance, while saving time and reducing recruitment costs.

What are some onboarding common mistakes I should avoid?

Relying on manual processes during onboarding is a common mistake. Completing administrative tasks like contract assembly and multi-department approvals by hand is slow and inefficient, and often results in errors. Digital onboarding tools streamline these processes, cutting costs while ensuring accuracy and compliance.

Another key mistake is leaving gaps in communication with candidates after contract signing, as this offers a poor first impression from day one. Employees not equipped with the right knowledge or training will feel lost, creating a demotivated and unhappy workforce.

While streamlining the process is crucial for time and cost efficiency, treating onboarding as no more than a one-day induction means employees miss out on important company knowledge. They may also fail to feel fully integrated into the organisational culture, causing retention issues for your HR team.

How do I improve my employee onboarding process?

Follow the 4 Cs for effective onboarding: compliance, clarification, culture, and connection.

Compliance ensures all relevant employee documentation is signed before day one, according to industry and government regulations. It also helps new hires comply with organisational procedures and legal requirements, like the Aged Care Quality Standards or National Safety and Quality Health Service Standards.

Clarification involves employees fully understanding their role, which is achieved through a comprehensive job description, goal-setting, training and development discussions, and regular check-ins.

Culture and connection work together by integrating new hires into the team and other departments, while introducing your organisation’s mission. Schedule meetings and social gatherings to welcome new hires, and include company values in a custom-designed welcome pack.

What should I include in an employee onboarding checklist?

A comprehensive onboarding checklist includes four key stages: Data collection, job offer confirmation, employee setup, and the first week.

Start by gathering personal details like name, address, and contact information, plus relevant qualifications and work rights status. Then, use a digital assembly tool to create personalised contracts and handbooks, including company policies, signed by all relevant departments.

Once the offer confirmation stage is complete, begin employee setup. Add their details to HR and payroll systems and assign any intranet logins or technical equipment. Create a welcome package including their first week schedule, plus introductions to key team members.

Remember to add the first week to your checklist! Immerse new employees in the company culture, with office or facility tours, and lunches or social events. Complete regular check-ins to keep employees on track and discuss upcoming professional development opportunities.

Can onboarding be fully digital?

Absolutely! In fact, we'd recommend going fully digital for a faster, more efficient onboarding process. Rather than waiting to receive job offers and welcome packs, digital onboarding helps HR teams immerse new hires into the company culture immediately. Enjoy a happy, productive workforce and higher retention rates in the long term.

Quicker onboarding eliminates time-consuming manual tasks like contract assembly. Reducing the administrative burden saves time and minimises onboarding costs by up to 80%! Using digital onboarding tools also makes meeting compliance standards much easier, with legal documents and contracts stored in one place, ready for all relevant departments and teams to sign.