Onboard Express

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Contacts

How it works

Unlock Seamless Onboarding

Say goodbye to fragmented onboarding processes and hello to a streamlined solution
Personalise Contracts
Cloud-Based Onboarding
No Hardware or Software Needed

Seamless experience

Adapting to meet your specific needs.

Every organisation’s onboarding process is unique, which is why our platform offers flexible features designed to streamline workflows and deliver a seamless experience for both HR teams and new hires.

Our bulk onboarding feature allows you to seamlessly onboard hundreds or even thousands of employees—all with just a push of a button!

The Dashboard

This is the dashboard view that a HR Manager would work with. It provides a snapshot of the status of all candidates being onboarded (e.g. if under peer review or prepare offer stage) and allows you to create new candidates and onboarding packs.

Contract Assembly

This screen indicates how the contract is assembled. The HR Manager adds in known fields to prepare the letter of offer and all relevant forms, policy documents and documents relevant to the specific candidate. Once completed, it is sent off for internal reviews.

Reduce one of the biggest challenges

No back and forth with candidates.

Without a doubt one of the biggest challenges we see from our clients prior to implementing Onboard Express is the backwards and forwards with candidates trying to get all the paperwork needed. 

With automated reminders, both new hires and managers are prepared and aligned before the first day even begins.

Your partner in onboarding success

We’re with you every step, driving your success.

Being a specialised onboarding provider bring something unique to the table: a deep understanding of the challenges you face. We’re not just offering a tool; we’re providing targeted guidance and solutions that address real-world problems.

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Experts in high volume onboarding

Solutions that speak your industry language.

Every sector has its own rhythm. Retail ebbs and flows with seasons. Healthcare demands unwavering compliance. Hospitality juggles multiple locations.

We’ve taken the time to understand these distinct patterns, building our platform around feedback from professionals who live these realities every day.

We enable HR to do what they do best, work with people and make meaningful interactions

Candidate Portal

A new candidate receives a secure login via email to a candidate portal which contains a letter of offer and all relevant forms and policy documents that have been pre-prepared. It generally includes a video of the company and other marketing material.

Digital Acceptance
Once a new candidate is happy to accept the letter of offer and all forms and policy documents, the system allows electronic forms to be legally binding, with additional digital security validation steps. The system provides a full audit trail of the offer and policy acceptances.

Our Software Offers

hr
As a HR Manager ...
As a HR Manager, you want to get your new candidates onboarded quickly and efficiently. You don't want to spend time preparing onboarding packs, couriering them out to candidates, chasing them up to be returned, and potentially having to scan them in for record keeping.

1. Reduce costs and administration time by onboarding staff quickly.

2. Secure legally binding digital acceptance with ID checking increases speed to acceptance times.

3. Snapshot view of status of candidates via a dashboard.

4. Employ more of your 1st choice candidates quickly by gaining letter of offer acceptance quickly.

5. Improve your overall employee retention rates by having an efficient onboarding system.

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As a new Employee ...
When a new employee starts a role, they are faced with time consuming forms and paperwork to complete, which often requires the same information. With Onboard Express you:

1. Never enter the same data twice on forms, saving your employees time and creating a fantastic impression of your company.

2. On accepting their letter of offer, they can see all conditions, policies and corporate information to really understand new company

3. The onboarding process can be completed from any computer, and completed at your convenience.

4. The electronic onboarding process is so impressive and easy to use, it reinforces that I'm joining a leading edge company.

// Software

Features

01.
Highly configurable letters of offer

Multiple letters of offer stored on the system and customised specific to the offer made to a candidate

02.
Document control

Dynamically switch on and off specific clauses and pages within a contract

03.
Internal review

Allows letter of offer, terms & conditions and information packs to be reviewed and approved/rejected before being issued

04.
Candidate welcome portal

Online acceptance of company policies and welcome information such as corporate videos sent with the letter of offer

05.
Smart eForms with instant validation

Once only data input of core employee data

06.
Digital or wet signature approvals

Allows electronic forms to be legally binding, with additional digital security validation steps via your mobile phone

07.
ID verification

Online and offline verifications including drivers licence, passport and mobile PIN security

08.
Security

Unique processing to satisfy privacy handling, e.g. Tax File Number storage

09.
Department alerts and systems integration

The system sends notifications and documentation to IT and payroll to set up for the new starter and can integrate with recruitment or payroll systems

A single unified experience

Our Integrations.

Avoids the pitfalls of “bolt-on” solutions that do not integrate well, leading to inefficiencies and potential data errors.

Effective integration facilitates a smoother workflow and creates a unified platform for managing all HR-related activities.

When your HR team isn’t chasing papers, they’re welcoming new talent.

Onboard Express

Frequently Asked Questions

How long should it take to onboard a new employee?

Every organisation has a unique onboarding timeline, ranging from a few days to several weeks. The time taken also depends on the number of new hires needed to fill vacant positions, compliance standards that must be met, and training requirements. Using digital, cloud-based onboarding tools like Onboard Express shortens this timeline, while helping HR teams maintain compliance. Our platform creates a seamless candidate experience and ensures day-one readiness for new hires.

Can I customise the onboarding process?

Onboard Express provides a customisable, scalable solution for high-volume hiring that grows with your business, without sacrificing a personalised employee experience. Tailor our purpose-built platform to your unique onboarding needs, including industry compliance requirements. Discover customisable workflows like multi-step reviews and dashboards offering real-time, personalised insights into your HR data. Automated notifications customised to each employee also transform routine communication into meaningful connections, from welcoming new hires to celebrating milestones.

Who is onboarding software best suited for?

Purpose-built onboarding software works best for businesses with high-volume or complex recruitment needs. This includes compliance-sensitive healthcare, finance, retail, education, hospitality, aged care, and NDIS organisations. Effective onboarding tools are also beneficial in high-turnover sectors by helping companies attract and retain high-quality staff, while lowering turnover rates. At Onboard Express, our comprehensive platform adapts to your evolving needs, offering a scalable onboarding solution for expansion, restructuring, or efficiency improvements.

How does the installation process work?

After discussing your organisation's unique onboarding needs, our experts use open API to quickly and effortlessly integrate the platform with your existing software. No complex coding is required! You'll also work with a dedicated project manager to guide you through the entire installation process. They're on hand to offer support and advice on opportunities that ensure full software utilisation.

What customer support is available?

Onboard Express is committed to creating a seamless and stress-free onboarding experience with a range of Australian-based support tools. Our experts have a deep understanding of the challenges you face, which is why we offer tailored guidance and real-world solutions for an effortless implementation. Contact the team via phone or email, or submit a support ticket, and we'll get back to you as soon as possible. Visit the knowledge base to find our support documents.

Will I get a dedicated project manager?

As your partner in onboarding success, we provide a dedicated manager for every project. Our project managers ensure the software implementation meets your requirements, with personalised assistance to get your new processes running. They also offer advice on opportunities to further optimise the onboarding experience for employees and HR teams, like meeting new compliance regulations and creating onboarding packs tailored to each new hire.