STREAMLINED
ONBOARDING
FOR
FAST-PACED HOSPITALITY BUSINESSES
Reduce turnover and enhance efficiency with our hospitality onboarding software, ideal for high-volume and seasonal recruitment.
150,000+
Employees Successfully Onboarded
10+
Years of High-Volume Onboarding Experience
95%
Client Retention Rate
Your Problems
- High turnover and difficulty retaining staff
- Long, inefficient manual onboarding tasks
- All-in-one HR systems lack speed and customisation
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- Ever-evolving hospitality compliance requirements
Our Solutions
- Personalised welcome portals keep employees engaged and informed
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- Automated onboarding workflows secure first-choice candidates
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- Customisable platform adapts to your seasonal needs
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- Instant Work Rights checks ensure seamless compliance
Why Partner with Onboard Express?
1
Save Time
Onboard top hospitality staff in just days, not weeks
2
Reduce Costs
Automated workflows cut onboarding expenses by up to 80%.
3
Simplify Compliance
Easily create compliant contracts and meet Fair Work standards.
4
Enjoy Support
Invest in a supportive partnership alongside a quality onboarding product.
Is Manual Onboarding Slowing Your Time-to-Productivity?
Slowing Your Time-to-Productivity?
Discover how Onboard Express helps you save time and focus on delivering exceptional guest experiences.
Onboard Express Success Stories
Proximo Spirits: Putting Manual Data Entry in the Past
“This has been instrumental in streamlining our onboarding process and empowering our team to focus on strategic initiatives.” - Catherine Colborne, Proximo Spirits
DISCOVER HOW ONBOARD EXPRESS HELPED
The Interiors Group: From Paperwork to Performance
With 70 locations and over 60 employees, discover how New Zealand’s largest flooring and window furnishings network benefited from our seamless integrations.
READ THE FULL CASE STUDY
Billabong: Over a Decade of Streamlined Onboarding
Manual onboarding wasn’t cutting it for Billabong’s seasonal recruitment demands. Learn why Billabong selected Onboard Express to transform its new hire onboarding experience.
EXPLORE THEIR STORY
Infinite Aged Care: 50% Lower Staff Turnover
Reducing onboarding time to just 45 minutes and significantly boosting retention. All achieved within just 6 months!
LEARN MORE
“Say goodbye to manual, time-consuming onboarding processes and hello to more engaged new employees and happier payroll people!”
Build a 5-Star Hospitality Onboarding Experience From Just $3750.
Resources
Connect Your Favourite Hospitality Tools
Discover how our integrations simplify decision-making and boost productivity.
Closing the Candidate Experience Gap
Here’s what job seekers are really looking for in a hospitality role.
The Impact of Onboarding On Retention
Wondering why good first impressions are crucial for attracting and retaining top talent?
Hospitality-Focused
Frequently Asked Questions
What unique onboarding challenges does the hospitality industry face?
Hospitality businesses like cafes, restaurants, bars, and catering services deal with high turnover and low retention rates. They also have largely part-time and shift-based workforces, with complex compliance requirements to meet. Fast, compliant onboarding software solves these challenges by automating the process and building highly engaged workforces.
What is hospitality onboarding software?
Hospitality onboarding software is an online, cloud-based platform containing digital tools that streamline the process and welcome new employees into your business. It automates manual, paper-based tasks like contract creation, document management, secure online approvals, and e-signatures to save time and reduce errors during bulk onboarding. Onboarding software also manages compliance and training, helping new hires settle easily into their roles and deliver a higher-quality service.
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Are there any benefits of using hospitality onboarding software?
Investing in comprehensive onboarding software enhances the employee experience and improves operational efficiency, all while maintaining hospitality and Fair Work regulatory compliance. Personalised onboarding tools engage new employees from day one, ensuring they feel valued and ready to start their new roles. This boosts retention and reduces high turnover levels. Automating manual processes also lowers time-to-productivity and lowers onboarding costs.
Which business types can use hospitality onboarding software?
Onboarding software works for all hospitality business types, from cafes, restaurants, and bars to catering services and food trucks. Onboard Express is beneficial for both small hospitality organisations with seasonal recruitment needs and large companies requiring high-volume onboarding.
Can Onboard Express ensure my business is Hospitality Industry (General) Award-compliant?
Onboard Express helps hospitality businesses create fair, compliant contracts that meet miniumum legal standards for pay and working conditions. Our advanced document assembly tool auto-fills fields with pre-uploaded information, while allowing you to switch specific contract pages and clauses on or off.
Does Onboard Express help with new hospitality hire training?
Our purpose-built platform includes a secure welcome portal containing all the training materials new hires need to get started. Each employee can access their personalised portal from anywhere, including on mobile, and complete training modules at their own pace. Your HR team is then automatically notified when training is complete.
How does Onboard Express support seasonal recruitment?
Onboard Express supports seasonal recruitment drives by streamlining the onboarding process, making bulk hiring easier for hospitality businesses. Automated contract creation, reminder, approval, and e-signature workflows reduce manual workload while maintaining compliance. These efficient onboarding tools help you quickly build a strong, committed workforce during busy periods.
What tools does Onboard Express provide?
Onboard Express offers a variety of automated tools to streamline the hospitality onboarding process. Automated workflows quickly create contracts for bulk onboarding, with pre-employment Instant Work Rights checks that help you maintain compliance easily. Benefit from personalised welcome portals containing all relevant documents and training materials, with custom reminders and secure online approvals to speed up the process.
Will your onboarding software integrate easily with our existing systems?
Our intuitive onboarding platform integrates smoothly with your existing HR, IT, and payroll systems using open API, not complex coding. We also support a variety of integration partners to improve productivity. Browse our full list of partners and reach out to see if we integrate with your preferred software.
Does Onboard Express work on mobile?
Absolutely! Our mobile-first workflows allow you to onboard new hospitality hires from wherever you are, ensuring fast day-one readiness. Eliminate paper processes with secure mobile e-signatures and reminders, plus personalised welcome portals containing essential documents and training materials that can be completed anywhere.