23% of employees in Australia were engaged last year. This may sound like good news. However, a staggering 65% also said they didn’t feel engaged at all – a worrying sign for human resources teams and talent managers. Employee disengagement costs the global economy over $400 billion. $9.6 trillion in productivity could be added to […]
Did you know it can take just a tenth of a second to form a first impression of a stranger? The process becomes even faster online. Most users form judgements of a website within 50 milliseconds, and 38% leave if they immediately find it unattractive! This same theory applies to candidates applying for and starting […]
1 in 4 employees are unhappy with their latest onboarding experience, according to an employee onboarding report. These employees: Felt disengaged Regretted accepting the role Had a negative outlook on the work environment Shared their poor experience with others A quarter also left their jobs! These statistics show that for onboarding to be truly effective […]
70% of customers say connected processes are very important to win their business. These processes include everything from engagement based on earlier interactions to consistent transitions from one department to the next! For businesses, this means carefully considering the effectiveness of every client touchpoint. And as the first touchpoint in the journey, client onboarding is […]
Did you know that HR teams with strong onboarding practices are more likely to retain employees for up to three years? Great onboarding turns successful candidates into engaged team members. It also boosts productivity by up to 50%! But truly great onboarding, where new hires are properly integrated into the company culture, takes time. Time […]
A harsh HR truth many companies fail to acknowledge? There isn’t a one-size-fits-all approach to onboarding. Tailoring onboarding to your company and its workforce creates a process that’s adapted to each new hire’s unique learning style. It ensures they have all the necessary tools to settle into their roles comfortably, inspiring confidence in your employees […]
Almost half of HR professionals say using artificial intelligence to support HR processes has become a priority over the past year. It’s no wonder 86% of Australian and New Zealand HR leaders have already integrated AI-powered software into their daily operations and decision-making! Though 39% currently utilise these tools for creating content, like job descriptions […]
Onboarding and recruitment serve completely unique purposes. But to ensure high productivity and build a motivated, thriving workforce, it’s crucial to get both of these HR processes right. Get recruitment or onboarding wrong and they’ll drain your time and financial resources, while also impacting new hire engagement. Wondering where to start? Keep reading as we explain […]
Positive onboarding processes can set you up for successful, long-lasting client relationships. They inspire confidence and build trust from day one, helping you retain happy, loyal clients. This is crucial, since repeat customers spend over 60% more on average than new ones! But poor client onboarding can cause this relationship to break down before your […]
The share of organisations reporting employee turnover levels of 20% or more hit a record high of 34% in 2025. For some, this increases up to 50% in the first 18 months. It’s no wonder 62% of HR professionals say retention is their biggest workforce challenge! Low employee retention and high turnover lead to the […]
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