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Why Top Companies Use Custom Onboarding Software

A harsh HR truth many companies fail to acknowledge? There isn’t a one-size-fits-all approach to onboarding. 

Tailoring onboarding to your company and its workforce creates a process that’s adapted to each new hire’s unique learning style. It ensures they have all the necessary tools to settle into their roles comfortably, inspiring confidence in your employees from day one.

The result? New hires become productive, thriving team members more quickly. Those who enjoy a great onboarding experience are 2.6x more likely to be extremely satisfied at work!

So, how do you get started? By investing in custom onboarding software. Keep reading as we explain its benefits and how to choose the right software package for your company.

What Are the Benefits of Custom Onboarding Software?

Custom onboarding software is beneficial for helping top companies deliver an excellent, efficient employee experience that reflects a thriving company culture.

All-in-one HRIS systems may seem convenient for kickstarting the new-hire journey. They combine recruitment, onboarding, payroll, and performance management into a single software platform. However, these large systems don’t specialise in onboarding, meaning they lack the flexibility to create a tailored journey that truly engages new hires early on. 

Here’s why dedicated onboarding software offers a better solution for your business:

Improves Employee Experience

Custom onboarding software creates a seamless candidate journey by offering workflows personalised to each employee.

Secure onboarding portals for every employee include everything required for fast, thorough onboarding, from offer acceptance letters and contracts to training materials. New hires can complete onboarding conveniently from anywhere, preventing delays and frustration.

These personalised portals also support ongoing communication throughout the recruitment and onboarding processes. HR teams can easily:

  • Answer queries and resolve concerns before they become bigger issues
  • Send messages from managers, team leaders, and colleagues to welcome new hires on board
  • Share corporate videos and company handbooks, ensuring new staff feel comfortable in their roles immediately

Together, these features engage new hires from day one, meaning they’re 87% less likely to leave prematurely. Companies with engaged workforces also achieve 14% higher productivity and 10% higher customer loyalty!

Reflects Your Company Culture

By utilising custom onboarding software, which adapts to each new hire’s unique needs and preferences, you’ll build a reputation as a company that prioritises the employee experience. The result is a compassionate culture that cares for workforce wellbeing, with HR teams truly invested in employee development.

Developing a great company culture from day one fosters a sense of belonging amongst employees. Working in a safe space where they’re respected and valued encourages high performance, as staff are more motivated to align with the company’s mission.

A Gallup study found that employees who feel connected to the workplace culture are 4.3x more likely to be engaged and 5.3x as likely to strongly recommend their organisation as a great place to work. They’re also 62% less likely to feel burned out at work and 47% less likely to be actively looking for another job.

Customised onboarding can therefore help you retain a highly-skilled, loyal workforce and attract even more top talent in the future! 

Enhances Operational Efficiency

With custom software, onboarding workflows can be tailored to your organisation’s HR processes as well as the employee experience. Eliminating manual onboarding tasks and replacing them with streamlined, flexible workflows significantly reduces the time HR staff spend on admin. 

Some key examples include:

This helps your organisation onboard more employees in a shorter timeframe, ensuring they’re properly welcomed into the company without missing important compliance steps.

Effective, customisable software also frees up your current workforce’s time to spend on developing HR strategies – including those that integrate new hires into the team and ensure they feel valued workforce members from day one.

Enhancing efficiency and eliminating the admin burden can reduce onboarding costs by up to 80%!

Integrates with Your Existing Software

Custom workflows fit easily into your existing systems. They’re tailored to specifically fit your organisation’s onboarding requirements, creating a smooth transition for HR, finance, operations, and managerial staff. Even for multinational businesses, minimal change is required.

Choosing custom software creates an even smoother transition for new staff onboarding. Candidates will be guided from offer acceptance to the detail collection stage, then straight through to payroll in just a few clicks.

Their information is also accessible in a secure, personalised portal that all relevant personnel can access at any time, minimising data silos. No worrying about local time differences or employees being out of the office means fewer onboarding errors and delays!

As one of the world’s leading professional services consulting firms, WSP effortlessly integrated custom software with two different recruitment systems. This helped them easily manage candidate data and onboard over 65,000 new hires across the Philippines and New Zealand!

Easy to Scale Up or Down

Another significant benefit of custom software is that it easily adapts to bulk onboarding drives during busier business periods. And if business is slow, you can scale back your onboarding software without wasting the extra capacity you’ve already paid for.

This means it works for both small boutique businesses hoping to grow and large, global organisations that require higher-volume recruitment.

By implementing custom software, WSP also quickly and efficiently onboarded new hires in a fraction of the time of manual systems, while maintaining compliance with local regulations. This was crucial for the multinational company, which experienced a growing number of global acquisitions.

How to Choose the Right Custom Onboarding Software

Not sure where to start with custom onboarding? Choose software that:

  • Offers flexible workflows with plans that scale up and down
  • Integrates easily into your HR processes and systems
  • Supports the implementation process to ensure you can begin onboarding quickly
  • Helps HR teams navigate country-specific compliance issues
  • Prioritises the employee experience with personalisation features
  • Adapts to both desktop and mobile use for on-the-go onboarding
  • Safeguards sensitive employee data with strict encryption protocols

Onboard Express’s best-of-breed onboarding solution uses open API to integrate rapidly with your current systems. Our software also comes with a dedicated project manager to guide the integration of custom workflows into your HR processes. No complex coding or technical expertise is required! 

Book a demo to see our custom workflows in action today.